Bronze Quality Award Workshop12/5/202412pm4:15pm
THCA/TNCAL is collaborating with Saltmarsh, Cleaveland & Gund for a Bronze Quality Award Workshop. This virtual program is based on the Baldrige Framework for Performance Excellence Criteria utilized by the AHCA/NCAL National Quality Award Program.
Upon completion of this interactive workshop, attendees will have obtained a half day of training from a seasoned quality award examiner to gain knowledge of the criteria, learn how an application is evaluated, and obtain “tricks of the trade” to successfully write and achieve Bronze Quality Award recognition.
The workshop will include:
- Summary of AHCA/NCAL Quality Award Application Process
- Technical & Survey Requirements to Apply
- Quality Award Recertification Policy
- Components of the Organizational Profile:
- Organizational Environment
- Organizational Relationships
- Competitive Environment
- Strategic Context
- Performance Improvement System
Cost: $45.00
Workshop Facilitator: Dr. Kelly Smith, PhD, CPHQ, CLSSBB. Dr. Smith is a director in the healthcare consulting practice of Saltmarsh, Cleaveland & Gund. She serves as a Gold Examiner and team lead for the AHCA/NCAL Quality Award Program and is also a gubernatorial appointee serving on the Governor’s Panel for Excellence in Long Term Care for the state of Florida. She has devoted her career to improving the quality of life and care for seniors. With a strong background in quality framework implementation and process improvement, Dr. Smith supports provider efforts in the formation of integrated, system-based operations using data analytics to drive decision making.
THCA/TNCAL’s Convention & Trade Show is the association’s signature event of the year, a time when Tennessee’s long-term care professionals can come together for education, networking, and a true sense of community. This year, however, the COVID-19 pandemic has created challenges unlike any our industry has seen before. THCA’s Board of Directors and staff have been considering the feasibility of holding a major event amid social distancing recommendations, restrictions on large gatherings, and the particular dangers of the virus to the elderly population.